Student Guidance and Support Officer

1. Requirement: The candidate must have:

1.1.   At least a master’s degree;

1.2.   Comprehensive knowledge and understanding of the College working environment;

1.3.   Commitment towards realization of academic mission of the College;

1.4.    Proven experience in creating and enhancing a customer service culture within an organization.

2.  Duties and Responsibilities

The student support officer shall, in particular, have the following duties and responsibilities related to:

a)    Supervises all activities relating to student cafeteria, counseling and guidance;

b)    orients students to rules and regulations of the College;

c)    coordinates social, cultural, sports and other recreational activities of students;

d)    organizes programs to obtain and provides financial aid for students;

e)    prepares and updates student handbooks in collaboration with the College Registrar;

f)     initiates and handles disciplinary proceedings in consultation with the concerning dean;

g)    supervises the implementation of disciplinary decisions in consultation with the concerning dean or director;

h)   oversees the student union and clubs that operate under the union;

i)     plays a mediatory and advisory roles regarding major student services such as library, registrar, security, academic and administrative services;

j)      coordinates activities directed to assist students with special needs;

k)    supports student career development activities;

l)     ensures proper utilization of resources;

m)  Perform other related tasks given by the immediate supervisor.